General Information

1. Browse through our most popular pieces and collections.
2. Select your piece(s) and add CLEAR GLAZE/FIRE option 
3. Add paints & brushes if needed.
4. We’ll prepare your order within 48 hours for pick-up at the studio or chose delivery to your home.
5. Return your painted piece(s) to the store with easy curbside drop-off to be professionally glazed and kiln-fired to a brilliant food-safe finish.
6. Items are ready 1 week later

PAINTING INSTRUCTIONS (click here to open in new window)

• Pieces are naturally white. Anything you want white, do not paint.
• All paint is non-toxic and washes out with water.
• Shake paint containers before using, it will liquify to glue consistency.  Add a couple drops water if it is too thick!
• Paint colors light to dark (dark shows thru light).  Blow\air dry, Paint again. Repeat. 3 thin coats are BEST!
• If paint applied too thick it may lift in the kiln.  Remember - thin coats!
• Use water to clean brushes between colours and dry with paper towel before moving to next colour.
• Pencil marks burn away completely. Sketch lightly.
• Initial all items with paint. Especially important on box lids & bottoms.
• Return items to store for kiln firing. Items will be ready for pickup approximately 1 week later.
• Held in store for a maximum of 45 days.

DELIVERY INFORMATION (click here to open in a new window)

We hand deliver within a 5 km radius of the store location.
Direct, careful delivery typically within 3-5 days.
You will receive an email notification when you order has been shipped.

Shipping Rates

FREE on Orders over *$100!

Orders *$30-$99  fee $15

Orders less than *$30 - N/A

Please contact the store for information on shipping outside the 5 km radius or any other challenges. We may already have in your area. We love to help!

contact@theclayroom.ca

* all order values are after discounts & promotions and before taxes